{"id":321,"date":"2026-07-04T16:00:34","date_gmt":"2026-07-04T16:00:34","guid":{"rendered":"https:\/\/helyora.eu\/right-of-withdrawal\/"},"modified":"2026-07-04T16:03:21","modified_gmt":"2026-07-04T16:03:21","slug":"prawo-odstapienia","status":"publish","type":"page","link":"https:\/\/helyora.eu\/pl\/derecho-desistimiento\/","title":{"rendered":"Prawo do odst\u0105pienia od umowy"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Twoje prawo do odst\u0105pienia od umowy (14 dni)<\/h2><p class=\"wp-block-paragraph\">Zgodnie z dyrektyw\u0105 (UE) 2023\/2673 oraz Kr\u00f3lewskim Dekretem Ustawodawczym nr 1\/2007 masz 14 dni kalendarzowych od otrzymania zam\u00f3wienia na odst\u0105pienie od zakupu, bez konieczno\u015bci uzasadniania swojej decyzji i bez \u017cadnych kar (tekst ujednolicony ustawy og\u00f3lnej o ochronie konsument\u00f3w i u\u017cytkownik\u00f3w).<\/p><h2 class=\"wp-block-heading\">Jak skorzysta\u0107 z prawa do odst\u0105pienia od umowy<\/h2><p class=\"wp-block-paragraph\">Wype\u0142nij formularz znajduj\u0105cy si\u0119 na ko\u0144cu tej strony, podaj\u0105c swoje imi\u0119 i nazwisko oraz dane zam\u00f3wienia. Otrzymasz automatyczne potwierdzenie e-mailem, gdy tylko zarejestrujemy Twoje zg\u0142oszenie. Gdy tylko otrzymamy produkt w takim samym stanie, w jakim zosta\u0142 Ci dostarczony, zrealizujemy zwrot \u015brodk\u00f3w w ci\u0105gu maksymalnie 14 dni od momentu potwierdzenia zwrotu.<\/p><p class=\"wp-block-paragraph\">Mo\u017cesz r\u00f3wnie\u017c skorzysta\u0107 z tego prawa na swoim koncie, w sekcji \u00abMoje zam\u00f3wienia\u00bb, gdzie obok ka\u017cdego zam\u00f3wienia w terminie przewidzianym przez prawo znajdziesz przycisk rezygnacji.<\/p><h2 class=\"wp-block-heading\">Warunki zwrotu<\/h2><p class=\"wp-block-paragraph\">Produkt nale\u017cy zwr\u00f3ci\u0107 w stanie nienaruszonym, w oryginalnym opakowaniu i w idealnym stanie. Koszty zwrotu ponosi klient, chyba \u017ce produkt jest wadliwy lub nie odpowiada zam\u00f3wieniu.<\/p>\t<div class=\"ayudawp-euw-wrapper\" id=\"ayudawp-euw-form\">\n\n\t\t\n\t\t\t\t\t<p class=\"ayudawp-euw-intro\">Use this form to exercise your withdrawal right under applicable EU consumer protection law. Submitting it registers your request and we will confirm by email; it does not by itself mean the withdrawal is accepted.<\/p>\n\t\t\n\t\t<p class=\"ayudawp-euw-legal-note\">\n\t\t\tYour withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for digital content, from the start of the download) and the statutory exceptions to the right of withdrawal. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.\t\t<\/p>\n\n\t\t<form method=\"post\" action=\"https:\/\/helyora.eu\/wp-admin\/admin-post.php\" class=\"ayudawp-euw-form\" novalidate>\n\n\t\t\t<input type=\"hidden\" name=\"action\" value=\"ayudawp_euw_review\">\n\n\t\t\t<input type=\"hidden\" id=\"ayudawp_euw_nonce\" name=\"ayudawp_euw_nonce\" value=\"4adfbca506\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/pl\/wp-json\/wp\/v2\/pages\/321\" \/>\t\t\t<div class=\"ayudawp-euw-hp\" aria-hidden=\"true\">\n\t\t\t\t<label for=\"ayudawp_euw_website\">Leave this field empty<\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_website\" name=\"ayudawp_euw_website\" tabindex=\"-1\" autocomplete=\"off\">\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_name\">Full name <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_name\" name=\"ayudawp_euw_name\" value=\"\" aria-invalid=\"false\"  required>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_email\">Email used in the order <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"email\" id=\"ayudawp_euw_email\" name=\"ayudawp_euw_email\" value=\"\" aria-invalid=\"false\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\">The withdrawal acknowledgement will be sent to this address.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_order\">Order number <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<input type=\"text\" id=\"ayudawp_euw_order\" name=\"ayudawp_euw_order\" value=\"\" aria-invalid=\"false\"  required>\n\t\t\t\t<small class=\"ayudawp-euw-help\">You can find it in the confirmation email we sent you.<\/small>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_date\">Order date<\/label>\n\t\t\t\t<input type=\"date\" id=\"ayudawp_euw_date\" name=\"ayudawp_euw_date\" value=\"\" max=\"2026-07-28\" >\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_scope\">Scope of the withdrawal <span class=\"ayudawp-euw-required\">*<\/span><\/label>\n\t\t\t\t<select id=\"ayudawp_euw_scope\" name=\"ayudawp_euw_scope\" required>\n\t\t\t\t\t<option value=\"full\" >Full order<\/option>\n\t\t\t\t\t<option value=\"partial\" >Specific products only<\/option>\n\t\t\t\t<\/select>\n\t\t\t<\/div>\n\n\t\t\t<div class=\"ayudawp-euw-field\">\n\t\t\t\t<label for=\"ayudawp_euw_details\">Affected products \/ additional information<\/label>\n\t\t\t\t<textarea id=\"ayudawp_euw_details\" name=\"ayudawp_euw_details\" rows=\"5\"><\/textarea>\n\t\t\t\t<small class=\"ayudawp-euw-help\">If you have selected partial withdrawal, list the products affected here.<\/small>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\t\t<div class=\"ayudawp-euw-field ayudawp-euw-field--checkbox\">\n\t\t\t\t<label for=\"ayudawp_euw_privacy\">\n\t\t\t\t\t<input type=\"checkbox\" id=\"ayudawp_euw_privacy\" name=\"ayudawp_euw_privacy\" value=\"1\" aria-invalid=\"false\" required>\n\t\t\t\t\t<span>\n\t\t\t\t\t\tI confirm that the information provided is correct.\t\t\t\t\t<\/span>\n\t\t\t\t<\/label>\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\n\t\t\t<div class=\"ayudawp-euw-submit\">\n\t\t\t\t<button type=\"submit\" class=\"ayudawp-euw-button\">Continue<\/button>\n\t\t\t<\/div>\n\t\t<\/form>\n\n\t\t\t<details class=\"ayudawp-euw-annex-b\" id=\"ayudawp-euw-annex-b\">\n\t\t<summary>\n\t\t\tModel withdrawal form (Annex I.B of Directive 2011\/83\/EU)\t\t<\/summary>\n\t\t<article class=\"ayudawp-euw-annex-b__article\">\n\t\t\t\t<p class=\"ayudawp-euw-annex-b__intro\">\n\t\t<em>Complete and return this form only if you wish to withdraw from the contract.<\/em>\n\t<\/p>\n\n\t<address class=\"ayudawp-euw-annex-b__trader\">\n\t\t<strong>To:<\/strong><br>\n\t\tHelyora<br>\n\t\tR\u00faa Ancosta, 4<br \/>\n36391 Nigr\u00e1n<br \/>\nPO<br \/>\nSpain<br>\n\t\tEmail: info@helyora.eu\t\t\t<\/address>\n\n\t<p>I\/We hereby give notice that I\/we withdraw from my\/our contract of sale of the following goods \/ for the supply of the following service:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Ordered on \/ received on:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Name of consumer(s):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Address of consumer(s):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Signature of consumer(s) (only if this form is notified on paper):<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p>Date:<\/p>\n\t<p class=\"ayudawp-euw-annex-b__field\">______________________________________________________________<\/p>\n\n\t<p class=\"ayudawp-euw-annex-b__source\">\n\t\t<small>\n\t\t\tSource: Annex I, Part B of <a href=\"https:\/\/eur-lex.europa.eu\/eli\/dir\/2011\/83\/oj\" target=\"_blank\" rel=\"noopener nofollow\">Directive 2011\/83\/EU<\/a> of the European Parliament and of the Council on consumer rights.\t\t<\/small>\n\t<\/p>\n\t\t\t\t\t\t\t\t<p class=\"ayudawp-euw-annex-b__print\">\n\t\t\t\t\t<a href=\"https:\/\/helyora.eu\/pl\/derecho-desistimiento\/?ayudawp_euw_annex_b=1\" target=\"_blank\" rel=\"noopener nofollow\">\n\t\t\t\t\t\tOpen printable version\t\t\t\t\t<\/a>\n\t\t\t\t<\/p>\n\t\t\t\t\t<\/article>\n\t<\/details>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tu derecho de desistimiento (14 dias) Dispones de un plazo de 14 dias naturales desde la recepcion de tu pedido para desistir de tu compra, sin necesidad de justificar tu decision y sin ninguna penalizacion, conforme a la Directiva (UE) 2023\/2673 y al Real Decreto Legislativo 1\/2007 (Texto Refundido de la Ley General para la [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-321","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/pages\/321","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/comments?post=321"}],"version-history":[{"count":1,"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/pages\/321\/revisions"}],"predecessor-version":[{"id":322,"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/pages\/321\/revisions\/322"}],"wp:attachment":[{"href":"https:\/\/helyora.eu\/pl\/wp-json\/wp\/v2\/media?parent=321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}